Cookie
policy

About This Policy

This Cookie Policy explains how Terrateam B.V., trading under the name Stategraph ("Stategraph", "we", "us"), uses cookies and similar technologies on our websites, including https://stategraph.com/ and https://app.stategraph.cloud/. It supplements our Privacy Policy, which describes more broadly how we collect and use personal information.

What Are Cookies?

A cookie is a small text file that a website stores on your device when you visit it. The browser sends the cookie back to the website on each subsequent request, which lets the website recognize you and remember things like your preferences or whether you are signed in.

We also use a few related technologies that behave similarly:

• Local storage and session storage, which let websites store small amounts of data in your browser without sending it to a server on every request.
• Pixel tags (also called web beacons), which are small blocks of code on a page or in an email that can record that a particular page or message was loaded.

For simplicity, we refer to all of these as "cookies" in this policy unless we specifically need to distinguish them.

Categories of Cookies We Use

Strictly Necessary

These are required for our websites to function. They keep you signed in to app.stategraph.cloud, maintain your session, remember your acceptance of this policy, and protect form submissions against abuse. You cannot opt out of strictly necessary cookies, but you can block them in your browser — in which case parts of our Services may not work.

Preferences

These remember choices you make so you don't have to make them again. For example, we store your theme preference (light or dark mode) in your browser's local storage so the site renders the way you chose on your next visit. Preference data of this kind stays on your device and is not transmitted to Stategraph.

Analytics

These help us understand how visitors use our websites so we can improve them. We use PostHog as our product analytics provider via a managed reverse proxy on a Stategraph subdomain. PostHog sets identifiers that let us count repeat visits, measure which pages are useful, and diagnose issues. We have configured PostHog to create person profiles only for identified users (for example, after you sign in to the app); for anonymous website visitors, we collect aggregated, non-identifying usage information.

Marketing and Campaign Measurement

When we run paid campaigns or promote Stategraph on other platforms, we may use cookies and pixel tags to measure how effective those campaigns are — for example, to count how many visitors who arrived from a particular ad went on to start a trial or sign up. We do not use these technologies to build advertising profiles about you, to retarget you with ads across the web, or to sell information about you to data brokers.

Third Parties That Set Cookies

Some cookies are set by services we embed or rely on to operate the site. The main ones are:

• PostHog — product analytics, served via a managed reverse proxy on a Stategraph subdomain.
• Web3Forms — processes contact and signup form submissions.
• YouTube — when a page embeds a YouTube video, YouTube may set its own cookies once you interact with the embed. These cookies are governed by Google's privacy and cookie policies.
• LinkedIn Insight Tag — when present, used to measure the effectiveness of LinkedIn campaigns; governed by LinkedIn's privacy and cookie policies.

We do not embed third-party advertising networks, social media trackers, or cross-site behavioural advertising scripts.

How Long Cookies Last

Cookies are either session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device until they expire or you delete them. We use both. Persistent cookies are configured with the shortest expiration we consider reasonable for the purpose they serve, and analytics identifiers are rotated or expired in line with our analytics provider's defaults.

Your Choices

You have several ways to control cookies:

• Browser settings. Most browsers let you block or delete cookies, restrict third-party cookies, or warn you before a cookie is set. Consult your browser's help pages for instructions. Blocking strictly necessary cookies may break parts of our Services.
• Do Not Track and Global Privacy Control. We honour Global Privacy Control (GPC) signals where required by law and treat them as an opt-out of any non-essential analytics or campaign measurement that would otherwise apply to you.
• Opt out of marketing communications. You can opt out of marketing emails using the unsubscribe link in any marketing message we send you. This is separate from cookies but works alongside them.
• Stategraph Self-Hosted and Stategraph BYOC. If you operate the Software in your own environment, no website analytics cookies apply to your use of the Software itself. See the Service Data Collected from the Software section of our Privacy Policy for what the Software reports to us and how to elect air-gapped operation.

Legal Bases (EEA / UK)

If you are in the European Economic Area or the United Kingdom, our legal bases for setting cookies are:

• Consent, for analytics, marketing, and other non-essential cookies, which you may withdraw at any time using the controls described above; and
• Legitimate interests or the necessity of providing a service you have requested, for strictly necessary cookies.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or in applicable law. When we make material changes, we will update the "Last Modified" date at the top of this page and, where appropriate, notify you by email or via a notice on our website.

How To Reach Us

If you have questions about this Cookie Policy or about how we use cookies, please contact us at privacy@stategraph.com.